We hope you enjoy your Keeeps event and experience with us. Please ensure you have read, understood and accepted these terms and conditions before you book a Keeeps event.
Contract of Sale
Completion of the booking process and making full payment constitutes your understanding and acceptance of our terms and conditions and thus forms your contract with Keeeps.
Events, including Keeeps Talks, are booked on a first-come first-served basis on the booking system on our website.
All payments should be made in full at the time of booking. We cannot confirm your place until we receive full payment.
Keeeps gift vouchers can be used to purchase event tickets. Refunds are not available on gift voucher purchases, nor can these be exchanged for cash. Gift vouchers are transferable, so if you are unable to make the event, please contact us to discuss an alternative (subject to cancellation policies below).
If you are booking an event ticket using a Keeeps gift card, the event booking will be subject to these terms and conditions upon redemption of that gifted card.
Cancellation by you
Event tickets are non-refundable.
Cancellation by us
If we cancel the event for any reason, we will do our best to organise an alternative date within a reasonable period of time. If this is not possible, or you are unable to attend an alternative date, we will refund the full purchase price.
Keeeps will not be liable for any losses or expenses arising from amendments or cancellation of any event.
If the premises is forced to close due to factors outside of our control such as severe weather conditions, force majeure, or an infectious disease such as Covid-19 we are afraid we are not able to offer any refunds but will use all reasonable endeavours to find a suitable alternative for you.
We take photos and videos of our customers enjoying our events. These are often used on social media, our website and in our marketing materials. If you would rather not be involved in this, please let us know in advance of the event.
Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and any dispute arising out of or in connection with them shall be settled by the English courts.