Terms and Conditions for Events

We hope you enjoy your Keeeps event and experience with us. Please ensure you have read, understood and accepted these terms and conditions before you book a Keeeps event.

Contract of Sale 

Completion of the booking process and making full payment constitutes your understanding and acceptance of our terms and conditions and thus forms your contract with Keeeps. 

 Payment 

Events

Events, including Keeeps Talks, are booked on a first-come first-served basis on the booking system on our website.  
All payments should be made in full at the time of booking. We cannot confirm your place until we receive full payment. 

Gift Vouchers 

Keeeps gift vouchers can be used to purchase event tickets. Refunds are not available on gift voucher purchases, nor can these be exchanged for cash. Gift vouchers are transferable, so if you are unable to make the event, please contact us to discuss an alternative (subject to cancellation policies below). 
If you are booking an event ticket using a Keeeps gift card, the event booking will be subject to these terms and conditions upon redemption of that gifted card. 

Cancellation 

Cancellation by you 

Event tickets are non-refundable.

  Cancellation by us 

If we cancel the event for any reason, we will do our best to organise an alternative date within a reasonable period of time. If this is not possible, or you are unable to attend an alternative date, we will refund the full purchase price. 
Keeeps will not be liable for any losses or expenses arising from amendments or cancellation of any event.  

Premises Closure 

If the premises is forced to close due to factors outside of our control such as severe weather conditions, force majeure, or an infectious disease such as Covid-19 we are afraid we are not able to offer any refunds but will use all reasonable endeavours to find a suitable alternative for you. 

 Photography 

We take photos and videos of our customers enjoying our events. These are often used on social media, our website and in our marketing materials. If you would rather not be involved in this, please let us know in advance of the event. 

 Data Protection 

Any personal information you give to us will be processed in accordance EU GDPR. We will use the information to process your booking, to provide the event and to inform you about similar events which we provide, unless you tell us that you do not want to receive this information. More details can be found in our Privacy Policy.  

Applicable Law and Jurisdiction 

These terms and conditions are governed by and construed in accordance with English law and any dispute arising out of or in connection with them shall be settled by the English courts. 
 
 
 
 

Injecting creativity

If you tread water and do what you do without innovation or creativity, two things will happen. First, your team will get bored and feel like no-one is listening. Secondly, the competition will move fast and take your customers from under you, and before you know it, your staff will be off to them too.

Creativity is relevant to products and services, to processes and procedures, people engagement, and most of all it is about fun, differentiation and survival in a fast-paced world. Keeeps can help you get playful and put the buzz back into your business.

Strategy & direction

It's an overused word but if you don't have a plan or you have not communicated it, then how do you and others know where you are going? You can't keep checking all the pieces are in place - everyone needs to be striving for the same business goals.

We help you ascertain the purpose and direction of your business so your whole team and all your stakeholders are there with you on your journey.

Change management

You know things need to change but where do you start? We will work out what needs changing, what doesn't, what you do well, what you don't need to be doing. And many more important questions that you actually already know the answer to.

Then the work begins to facilitate change. It won't be easy because you will need your team to be with you on this, but we will hold your hand in making this transition as smooth as possible.

People & succession planning

The most important part of your business is the people within it. It is ALL about your people.

Are you getting frustrated with their lack of care? Do you wish they would be more conscientious? Do you struggle to retain good people? Do you want direction on how best to reward them? Who are the people you need to develop to take more responsibility for the future?

All of these challenges are surmountable if you are willing to look deeper. We will dig out the home truths and help you become more people-focused, while maximising productivity and job satisfaction.

Business Consultancy FAQs

Do you charge for an initial chat?

We offer a FREE 20 minute online video call for all those who wish to enquire about our services. In this initial call you will dump all your current challenges on us and we will tell you how we think we can help you.

Do we have to sign up to a series of sessions?

No, you can do one-off sessions booked as and when required. Most of our clients however book a 45 minute session once a fortnight or month. This can be increased or decreased as and when required. We offer block booking discounts or you can pay as you go.

Do you offer in-person sessions as well as online?

Yes, we can offer in-person sessions at our office in Wandsworth Town, London, or we can come to your office. We prefer you to come to us as we like you to fully shut off from your day-to-day operations to maximise the value you obtain from the session.

What happens if I cancel at the last minute?

As long as you cancel at lease 12 hours in advance of the session, we will happily reschedule this for you at no extra cost. The full fee is charged for cancellations made less than 12 hours before the session start time.

What is your pricing?

Initial 20-minute chat - FREE

One-off 45-minute consultation - £95 + VAT

Block of 4 x 45-minute sessions - £350 + VAT

Block of 8 x 45-minute sessions - £650 + VAT

In-person sessions charged at same rate as online, for attendance at our office in Wandsworth Town, London.

In-person sessions at your offices - £25 + VAT extra plus travel costs - areas covered are Wandsworth, Clapham, Brixton, Battersea, Chelsea, Fulham, Windsor, Beaconsfield, Maidenhead. Please contact us to enquire further.